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"خدمة عملاء رائعة! ردوا على استفساراتي بالواتساب خلال دقائق. سياسة الإرجاع سهلة والمنتجات أصلية ١٠٠٪. أنصح الجميع بالتجربة!"
— أحمد المنصوري
📍 أبوظبي، الإمارات
"كنت متردد أشتري أونلاين، بس هالمتجر غيّر رأيي تماماً. أسعار منافسة، دفع آمن، والطلب وصل بتغليف ممتاز. بالتأكيد راح أطلب مرة ثانية!"
— مريم الكعبي
📍 الشارقة، الإمارات
"أسرع توصيل جربته في حياتي! طلبت الصبح ووصلني المنتج قبل المغرب. الجودة ممتازة وأفضل من المتوقع. صار هذا المتجر المفضل عندي للتسوق!"
— فاطمة الهاشمي
📍 دبي، الإمارات
How to choose your size?
We never want to send you something that doesn't fit properly but it may be unavoidable because of slight differences in item sizing between manufacturers so we have this size chart available on most of our product pages. To find out the size for any item, click on the size chart in its Product Details page.
How accurate is your Size Chart?
We never want to send you something that doesn't fit properly but it may be unavoidable because of slight differences in item sizing between manufacturers so we have size chart available on most of our product pages. To find out the size for any item, click on the size chart in its Product Details page.
For the best fit, we do recommend buyers to not base their choice on the size they normally purchase, but to use a measuring tape and compare your measurements with our size chart. When measuring around your body, such as bust, waist and hips, you want to ensure that it is as horizontal as possible. Ensure that the measuring tool is always close against your body, but don't hold it too tight. The general rule is close but comfortable - not tight and not loose. You may also measure a similar style of clothing you currently own, that fits you well, and compare which size it corresponds to on our size chart.
NOTE: If you don’t receive our Customer Service team's response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email's Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
Can I Change My Shipping Method?
Supported SHIPPING METHODS and COSTS DELIVERY TIME in your country
You need to manually select the shipping method you want when placing the order, once the order goes through, we can no longer make any changes on the the shipping method you have selected when you placed the order.
NOTE: If you don't receive our Customer Service team's response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email's Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
How to Initiate A Return/ Refund?
Step 1
Kindly contact our Customer Service. Our friendly Customer Service Representatives will respond to your request within 24-48 hours. Depending on the cause of the return, they will provide you with Alternative Solutions that's catered for the issue or a RAN (return authorization number). Ensuring that you provide all needed information on your earlier Return Request will go a long way in shortening this step
Step 2
Upon receiving the RAN email, print it and attach/put it inside the package with the item(s) you want to return. Ship the package back to our Warehouse (address in the RAN email).
*Package your items carefully, with each item in its original perfect condition and all labels attached.
Step 3
After shipping the package, request the "Tracking Number" of the shipment from your Local Post Office. Remember to inform our Customer Service Representative through email, that you've shipped the package, and provide them with the "Tracking Number".
NOTE: If you don't receive our Customer Service team's response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email's Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
Frequently Asked Questions
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